Retail Florist Skills — NSW short course
Practical training tailored for retail florists: visual merchandising, sales, customer service and everyday floristry skills for NSW shops and markets.
Course overview
Our Retail Florist Skills program is a practical micro-course for people working in retail flower shops or markets. Sessions focus on quick, beautiful arrangements, safe handling, POS-ready presentations, and customer-facing skills aligned to NSW retail operations.
- Duration: 1–3 day workshops or evening modules
- Location: Sydney CBD & regional NSW pop-ups
- Outcome: competency-focused skills suitable for CV and workplace use
Modules & learning outcomes
Flower preparation & handling
Cutting, hydration, conditioning and longevity techniques used daily in retail environments.
Customer service & sales
Selling with confidence, suggestive selling, handling enquiries and point-of-sale routines.
Merchandising & displays
Window styling, shelf layout, seasonal displays and quick-turn arrangements for retail footfall.
Upcoming sessions — NSW
Short workshops run regularly in Sydney with regional pop-ups in Wollongong and Newcastle. Contact us for custom in-store training.
| Location | Dates | Seats |
|---|---|---|
| Sydney CBD (Studio) | 14–15 July 2026 | 12 |
| Wollongong (Pop-up) | 21 July 2026 | 10 |
| Newcastle (Retail lab) | 28 July 2026 | 8 |
Gallery — retail-ready work
FAQs
Pricing & packages
1-day workshop
- Hands-on practical
- Skills statement
2-day retail pack
- Merchandising & sales
- Advanced techniques
In-store training
- Tailored to your shop
- Group discounts available
What students say
"The course gave our team quick wins for display and sales. Customers noticed the difference within a week."
"Practical and down-to-earth. I loved the merchandising tips — helped boost sales on slow days."
Ready to upskill your retail florist team?
Book a spot, request a quote for in-store training, or ask a question — our NSW team will respond within 48 hours.